Curso de Atualização
Administration for Non-Administrators
Professionals who work in organizational units or departments within companies, even without technical training or a degree in business administration, are responsible for managing resources or carrying out various administrative tasks. Gaining at least a minimum understanding of administration increases the likelihood of efficiency, integrity, and effectiveness in performing these activities.
General Objective
To provide all professionals within the company who are responsible for or carry out administrative activities with fundamental basic knowledge of administration, so that they can achieve efficiency and effectiveness in fulfilling their responsibilities and work objectives related to their positions or roles.
By the end, you'll be able to
- Convey basic administration knowledge to operators of administrative activities in the company who are not technicians or administrators by training.
- Enable the achievement of efficiency and effectiveness in carrying out administrative activities, avoiding errors or losses of value.
- Contribute so that companies can have professionals who, even without being technicians or administrators, do not negatively compromise the performance of their work units.
- Foster the desire and need for these professionals to pursue extension, undergraduate, or graduate courses in administration, as their roles come to require more concrete and precise training.
Curriculum
Topic 1 — Meaning, Nature, Concepts, Origin, and Evolution of Administration
- Definition and concepts of administration. Administration as a science, technique, and art. Distinctions between the terms supervision, coordination, management, direction, and governance. Past, present, state of the art, and possible future of administration.
Topic 2 — Theories of Administration
- The eleven theoretical foundations of administration and their meanings: scientific, classical, human relations, neoclassical, bureaucratic, structuralist, behavioral, systems, organizational development, mathematical, and contingency. Emergence of new theoretical models.
Topic 3 — Specialties of Administration
- The four primary specializations of administration: personnel, finance, marketing, materials/asset resources, and logistics. Secondary types: project management, contingency management.
Topic 4 — Administration Process
- Meaning of the administration process. The various process modalities listed. The prevailing final outcome: PODC (Planning, Organization, Direction, and Control).
Topic 5 — Information and Communication Technologies Applied to Administration
- Information systems applied to administration. Models of communication technologies and their applications to administration.
Topic 6 — Main Administrative Routines
- Understanding the various flows of the basic administrative routines established in companies: personnel, finance/accounting, marketing/sales, materials/assets/general services.
Topic 7
- Lecture on the decision-making process with a focus on the decision-maker's human behavior: facilities and difficulties for an efficient and effective decision-making process.